Facilitate Technical Training With Impact!

We offer this workshop in a one, two or three day format to fit the needs of your group.

Whether you're a technical subject matter expert or a full time instructor, this highly interactive workshop will give you the tools you need to step away from your PowerPoint and connect with your audience!

Essentials of adult learning and how to make training come to life in a technical environment are covered along with facilitation skills and must-have process tools that help you apply adult learning concepts in the classroom. The content and methods are appropriate for large group instruction as well as on the job training and virtual instruction.

  • Set a safe, engaging learning climate
  • Identify strengths and opportunities for improvement in your instruction style
  • Involve the learner using a variety of tools and techniques to maintain high energy and active learning
  • Ask powerful questions to facilitate learning
  • Structure demonstrations with skill practice to minimize risk
  • Handle difficult participant situations with ease

After this useful workshop you'll have a solid working foundation of adult learning and facilitation skills as well as a practical set of tools you can use right away to increase retention and decrease boredom in your learning efforts. Ditch your deck and engage your learners for long lasting training results.

Workshop Content:


One-day Workshop with Optional Day Two Participant Practice Session

  • Introductions
  • Review workshop content and objectives
  • Set personal objectives for this session
  • Training/Facilitation vs. Presenting

Unit 1: Help Adults Learn

  • Teach a five-minute lesson to a partner
  • Evaluate ten aspects of your instructional style
  • Apply 18 adult learning concepts to enhance learning
  • Learn how to build retention
  • Identify 3 styles of learning
  • Increase learner retention by using 5 steps of adult learning
  • Ask key questions to process learning through 5 adult learning steps
  • Pace methods to avoid boredom

Unit 2: Training Methods to Facilitate Adult Learning

  • Make those butterflies work for you!
  • Practice effective delivery techniques
  • Key elements of climate setting to reduce risk and learner resistance
  • Avoid overuse of lectures with participation techniques
  • Use basic questions to promote understanding
  • Conduct effective demonstrations with skill practice checklists
  • Deal with problem learner situations
  • Guidelines for effective use of audio visuals

Unit 3: Participant Practice Facilitation Sessions

  • Facilitate a 15-20 minute training segment demonstrative five steps of adult learning
  • Receive peer and instructor feedback AND digital recording of your session

Unit 4: Resource Tool Kit and Action Plan

  • Facilitation skills checklist
  • Do’s and don’ts for trainers

Two-day Workshop with Optional Day Three Practice Session

  • Workshop content and objectives
  • Training Skills Inventory
  • Set personal objectives for this session
  • Training/Facilitation vs. Presenting

Unit 1: Help Adults Learn

  • Teach a five-minute lesson to a partner
  • Evaluate ten aspects of your instructional style
  • Learn how to build retention
  • Identify three styles of learning
  • Use 18 adult learning concepts to enhance learning
  • Increase learner retention by using five steps of adult learning
  • Ask key questions to process learning through five adult learning steps
  • Trainer Style Inventory
  • Relate your training style to adult learners – flex your style to be more effective
  • Getting off to a good start – How to set and reset an adult learning climate
  • What’s in it for the learner?
  • Balance your time between climate setting, content and application
  • Session starters to begin well: purpose of session starters, criteria for effective starters, how to select session starters, and examples
  • Suggested seating arrangements

Unit 2: Facilitation Skills for Trainers

  • Butterflies and what to do
  • Use effective delivery techniques
  • Avoid overuse of lectures with participation techniques
  • Increase participation and “discovery” learning
  • Make software training come to life
  • Improve the productivity of discussions: Keys to group process
  • Discussion techniques that work
  • Use four types of questions to facilitate learning and interaction
  • Get the right amount of class participation by using six steps to asking better questions
  • Practice using paraphrase for better understanding
  • How to conduct effective demonstrations and skill practice
  • Special techniques for software demonstrations
  • How to facilitate low risk role play
  • Deal assertively with difficult learners

Unit 3: Think Like a Course Designer

  • Why bother with objectives?
  • Select appropriate methods based on the learning objective
  • Use effective technical training methods for recall and application
  • Work with mature, experienced learners effectively
  • Provide sufficient practice to change behavior
  • Pace methods to avoid boredom

Unit 4: Audio Visual Techniques

  • Select appropriate audio-visual support
  • Advantages and disadvantages of different audio-visual support
  • Charting to generate discussion and verify understanding
  • Use electronic presentation technology well

Unit 6: Resource Tool Kit and Action Plan


Click HERE for a no cost proposal.