Facilitation Skills for e-Trainers

One-day Workshop

No, it's not a webinar - it's a workshop! Learn how to effectively transfer facilitation skills and adult learning principles to a virtual classroom. E-learners WILL multi-task - your job as an e-facilitator will be to minimize the amount 'other focus' through actively engaging them.

  • Implement adult learning concepts in e-learning using unique process tools
  • Convert ten facilitation techniques for use online
  • Increase participation, retention and learning for synchronous or asynchronous learning by using ten techniques
  • Compensate for lack of face-to-face contact
  • Apply multiple techniques for connecting with the virtual learner
  • Avoid technical problems before they derail your program. Anticipate and overcome pitfalls of facilitating e-learning

This highly practical and useful workshop will give you the tools to minimize e-learner multi-tasking along with a solid set of e-facilitation skills to take your on-line learning from a ho-hum webinar to a fully engaging learning experience.

Workshop Content:

  • Workshop content and objectives
  • Set personal objectives for this session
  • Transition to e-facilitation

Unit 1: Use Adult Learning in a Virtual Environment

  • Use adult learning concepts in e-learning
  • Increase e-learner retention by using five steps in adult learning
  • Ask key questions to process learning through each of the five adult learning steps
  • Complete an E-Facilitator Style Inventory
  • Relate your training style to e-learners – flex you style to be more effective
  • Assess your skills, manage your expectations
  • Select the best learning experiences for e-learners: match to objectives
  • Identify how much practice is needed to learn a skill

Unit 2: E-Facilitator Techniques

  • Ten facilitation skills that translate from the classroom to e-learning
  • How to give directions and set up learning activities
  • How to compensate for lack of face-to-face contact
  • Connect with the virtual learner
  • Increase interaction and participation
  • Use options for virtual introductions

Unit 3: E-Facilitation Pitfalls and Solutions

  • Identify appropriate courses for e-learning
  • Anticipate pitfalls and how to overcome them
  • Determine when to depart from the prepared script
  • Handle problem learners assertively
  • Orient the learner to the technology
  • Use off-air assignments and other options
  • Keep the pace alive
  • Avoid pitfalls by taking the technology into consideration

Unit 4: Prepare to Facilitate an e-Learning Event

  • Create the event script or road map for the learning event
  • Get materials to the right people
  • Secure technical support and troubleshooting

Unit 5: Resources

  • Glossary of e-learning terms for your reference
  • Compare different delivery mediums: contextual analysis
  • Identify who your audience is: target population analysis
  • Flex your e-facilitator style
  • Use e-facilitation techniques effectively
  • How to handle question and answer sessions
  • Know your netiquette

Click HERE for a no cost proposal.