SUCCESSFUL
NEW EMPLOYEE ORIENTATION
- Assess, Plan, Conduct, and Evaluate Your
Program
- 3rd edition
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- by Jean
Barbazette, President of The Training Clinic
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- Published by
Pfeiffer & Co.
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New Employee Orientation
is more than a one-day event! How would you describe the quality and
effectiveness of your organization's new employee orientation program? In a survey by The Training Clinic, 25% of the companies with a formal program
described it as poor or just adequate. The most common complaints heard about
new employee orientation are that it is overwhelming -- or just the opposite:
nothing happens and the new employee is left alone to sink or swim. |
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- "Successful new
employee orientation is an enthusiastic welcome, full of variety and timely
information." says Jean Barbazette, President of The Training Clinic and
author of the book, Successful New Employee Orientation: Assess, Plan, Conduct
and Evaluate Your Program. Too many programs, she contends, dedicate only one
day to orientation -- a combination of filling out forms and a tour of the
facility.
"Orientation needs
to be a process, not a one-day event," says Barbazette. "An
orientation occurs whether an organization plans for it or not." The
results of an unplanned orientation is often a confused new employee who is not
very productive, will probably make mistakes, and is likely to leave the
organization within a year.
In Jean's newest
work, she explains how to analyze your current program and offers direction on
improvement. Most new employee orientation programs are designed to accomplish
some common objectives:
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Provide critical
information and resources in a timely manner
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Help make the new
employee independently productive as soon as possible
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Teach essential
safety and job skills
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Truly welcome the
employee
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Help the new employee
feel secure and get off to a good start by understanding the organization's
culture
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This
third edition of the proven guide includes innovative ideas, program
outlines, and interactive activities to engage, energize, and motivate
your new employees and lay the foundation for their success in your
organization. Flexible and fully customizable materials can be
used in a variety of ways from designing a program from the
ground up to adding zest to an existing program.
Table of Contents
Introduction
Successful Orientation Practices Survey
Section 1: Planning for
Orientation
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Orientation Developer’s
Master Checklist
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Orientation Advisory Board
Checklist
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Orientation Benefits Checklist
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Target-Population Checklist
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Interview Questions for Experienced Employees |
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Typical New Employee Questions
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Section 2: Orientation Content
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Orientation Objectives
Checklist
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Orientation Content Checklist
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Section 3: Orientation Methods
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Sample role Checklists
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Human Resources
Department Checklist
Supervisor Checklist
Self-Directed
Orientation Checklist
"Buddy"
Checklist
Mentoring
Checklist
Sample mentor job
description
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How to Design a Self-Directed
Orientation
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Sample
self-directed orientation using the intranet
Written Materials for the New
Employee
Forms-Completion Checklist
Employee Benefits Checklist
Personal Safety and Security
Checklist
Sample
self-directed orientation using the intranet
Online
orientation checklist
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Retention
checklists
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1 month retention checklist
3 month retention checklist
6 month retention checklist
12 month retention checklist
Section 4: Orientation Activities
and Events
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Sample Schedules for
Orientation
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One-Day Orientation,
One Person
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Half-Day Orientation,
One Person
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One-Day Orientation,
Large Group
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Half-Day Orientation,
Large Group
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Preparation Checklist for a
Specific Orientation Event
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Orientation Activities
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Activity 1: Session Starter
Signatures
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Activity 2. Introduction
in Groups of Four
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Activity 3: Elevator
Speech Introductions
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Activity 4: Orientation Quiz
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Activity 5: Scavenger Hunt
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Activity 6: Values Card
Sort
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Activity 7: Assembly
Line
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Guest Speaker Checklist
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Organizational Tour
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What to Do for the Family of New Employees
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Section 5: The First Day
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Preparation Before the New Employee’s First Day
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Materials To Send the New Employee Before the First
Day
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First-Day Activities for New Employees
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Examples of Meaningful First-Day Work Assignments
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Section 6: Orientation Evaluation
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Orientation Reaction Form for New Employee
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Evaluation of Orientation Objectives by New Employee
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Evaluation of Orientation Objectives by Supervisor
or HR Rep
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Post-Orientation Evaluations
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By New Employee |
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By Supervisor |
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Evaluation of Orientation Benefits for the
Organization
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Section 7: Sample Letters
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Welcome Letter from the President or CEO
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Welcome Letter from the Human Resources
Department/Function
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Welcome Letter from the Supervisor
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Notice of Orientation Meeting
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Pre-Employment Materials
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Evaluation Follow-up
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"Buddy" Announcement
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New Employee Announcement
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Mentor
Invitation Letter |
Section 8: Temporary-Employee Orientation
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Preparation for the Temporary Employee
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"Fast-Track" Welcome to the Organization
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Survival Checklist for Temporary Employees
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Safety Considerations for Temporary Employees
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Job Task Assignments for Temporary Employees
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Section
9: Survival Guide for the New Employee
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Normal
Concerns |
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Commonly
Asked Questions |
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How
Do You Handle Being the "New Employee"? |
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Stages
of Employee Development |
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Surprises
at Work |
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How
to be Successful |
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Safety
Information:
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Planning
and Prevention |
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Training |
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Accident
Procedures |
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Personal
Safety |
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Important
Information |
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Other Information |
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Take a Tour |
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Bibliography
This comprehensive
resource is
filled with what you need to create your customized orientation program:
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checklists
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examples
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sample letters
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activities
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evaluation
forms
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CD-ROM
of visuals |
Appendix A:
Orientation Research Summary and participating organizations
Bonus:
A full section on orienting temporary employees.
ISBN:
0787982458. 8½" x 11" binder and CD-ROM
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