| QUALITY
CONTROL OF TRAINING |
| a
one-day workshop |
|
Identify
14 core instructor competencies, evaluate the effectiveness of
instructors, subject matter experts and TQM facilitators.
Diagnose training program deficiencies and develop strategies to
improve training. Monitor
and evaluate existing training with trend analysis and identify and
implement quality improvement measures.
|
WORKSHOP
CONTENT
Unit
1: What is Effective Instruction?
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Identify 14 core instructor competencies
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Evaluate current staff performance
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Coach and develop trainers to eliminate deficiencies
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Keep up to date with new training skills
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Workable instructor performance planning
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How to conduct a 150+ point training department audit
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How to evaluate on-the-job instruction
|
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How to evaluate quality facilitators and subject matter
experts (SMEs)
|
Unit
2: Improving Instructional Technique
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Evaluate 10 aspects of your training style
|
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How to build retention
|
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50-50 training – talking isn’t training
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Use 18 adult learning concepts to enhance learning
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Five steps of adult learning
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Match your training style to adult learning needs of the
group
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Unit
3:
Diagnose
Training Deficiencies Correctly
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Is the deficiency a training issue?
|
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Did learning take place?
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How to evaluate the content of training
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Were the right methods used?
|
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What other factors influence successful training?
|
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How to design an effective training evaluation instrument
|
Unit
4:
Improving
Instructional Design
|
Develop
trainee materials that work
|
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Develop
exercises and activities
|
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Create
"discovery learning" in your activities
|
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Create
inventories, skill practice and multi-part exercises
|
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How
to develop effective case studies
|
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Use
a 15-point checklist to develop complete handouts
|
Unit
5:
Monitor
and Evaluate the Results of Existing Training
|
Evaluate
trainee reactions
|
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Use
trend analysis to evaluate and use feedback from participants
|
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How
to tell if employees use new skills after training
|
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Measure
bottom-line results effectively
|
|
14
tips to get the most from each training dollar
|
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How
to measure the cost effectiveness of your training
|
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How
to measure the cost of training vs. not training
|
Unit
6:
Quality
Improvement Measures for Training
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Are
you asking the right feedback questions?
|
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What
to do if training didn't work
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How
improve your organization's training programs
|
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How
to involve supervisors to extend the results of training
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Are
improvement measures worth doing?
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EXPECTED
OUTCOMES
At
the end of the training, the employee will be able to:
| 1. |
How
to monitor and evaluate existing training programs for quality
|
| 2. |
Identify
how to maintain training program effectiveness
|
| 3. |
How
to find mentors in your training department
|
| 4. |
Assess
the quality of an instructor's skills
|
| 5. |
Create
a performance plan to improve an instructor's skills
|
| 6. |
Use
coaching and counseling techniques to improve an instructor's skills
|
| Content
from this workshop can be combined with content from other workshops
by The Training Clinic, for no additional cost to you, to create a
"custom" workshop or certificate program to meet your
specific needs. Contact us for a no-obligation, in-house proposal by
clicking HERE. |
Click
here to return to in-house workshops: Train-the-Trainer Skills
