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HOW TO MANAGE THE TRAINING FUNCTION
a two-day workshop

If you are the head of a training department or unit, a one-person "training department," or your career path is pointing in that direction, these active learning days are for you. Training managers, coordinators, internal consultants, performance consultants, course designers and instructors will benefit from this involving learning experience.

 

WORKSHOP CONTENT

 Unit 1: Manage A Training Function

What are the vision, mission and function priorities
Key training and development roles
A staff of one: keeping your sanity
Staying up to date, trends in training
Conduct a training department systems audit
Manage and develop the training staff

Unit 2: Internal Consulting Skills

Use a continuum of consulting roles
Analyze your role in the organization
Identify who are your clients
Trainer vs. consultant vs. change agent
Gain management's commitment to your function
Where are you in the life cycle of a training department?
Use an 8-step consulting process

Unit 3:  Diagnosing Problems and Developing A Plan

When to use 9 Training Department audit tools
Is training the answer?
Make vague training needs specific
Sort out training needs vs. wants
Developing a ten-part performance improvement plan
Reviewing training proposals
How to trouble shoot training problems
Use a tool to compare training delivery methods

Unit 4: Build A Partnership With Management And Learners 

Check your influencing style
Build credibility with line managers
 Be more responsive to the organization
How to develop three-way partnerships
Steps to increase leverage with others
Develop strategies to market your programs effectively

Unit 5: Managing The Budget 

Effectively manage the training dollar
How to create a training cost framework
Conduct a cost-benefit analysis
Find performance indicators to demonstrate training's benefit

 

EXPECTED OUTCOMES

At the end of the training, the employee will be able to:  

1.  Develop a vision, mission and function priorities statement
2. Identify how to use department systems audit tools
3. Identify and use 8 steps in the consulting process
4. Identify when to use 9 types of assessment tools to determine training needs
5.  Practice how to gain management's commitment to performance improvement
6. Use a nine-part plan to build alliances and work successfully with line managers and employees
7. Learn how to contract for results, not just training activities
8. Identify essential elements of a performance improvement plan
9. Identify techniques to market your training function
10. Keep up to date with new training trends
11. Evaluate how to supervise and develop a training staff using a 100-competency tool
12, Use a budget framework to track training expenses
13. Complete a cost-benefit analysis to demonstrate training's effectiveness
14. Practice ways to anticipate the changing trends in your organization

Methods Used:

Lecturettes Discussions Case Studies Inventories
Audiovisuals   Role Plays Self Assessments Checklists
Audit Instruments Planning Tools Action Plans    

 

Content from this workshop can be combined with content from other workshops by The Training Clinic, for no additional cost to you, to create a "custom" workshop or certificate program to meet your specific needs. Contact us for a no-obligation, in-house proposal by clicking HERE.

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The Training Clinic

. . . America's Train-the-Trainer leader since 1977

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