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COACHING AND LEADERSHIP
a one-day workshop

WORKSHOP CONTENT

 Unit 1: Leadership in Organizations

What are the challenges?  
Common pitfalls and traps
Key aspects of leadership

Unit 2: Be a Performance Coach

The coaching process  
Communicate objectives  
Monitor performance  
Analyze performance  
Establish performance goals, identify resources and plan actions  
Provide on-going feedback  
Create a success cycle  
Rate yourself on 17 essential skills  

EXPECTED OUTCOMES

At the end of the training, the employee will be able to:  

1.  Assess effectiveness of personal actions as a leader  
2. Improve communication with employees and others by using feedback tools
3. Plan a coaching session
4. Demonstrate effective feedback skills
5.  Identify how aware they are of the needs of others
6. Identify appropriate techniques for recognizing employee’s work

Click here to return to in-house workshops: Supervisory Skills