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WORKSHOP
CONTENT
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Why
employees don't perform well |
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Terms: motivation, coaching, counseling, discipline |
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Identify problems early and find appropriate solutions |
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Check your attitude |
Unit 2: Check Progress
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Assess
current performance standards |
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Give
clear directions |
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Give
feedback and reinforcement |
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Criteria
for recognition |
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Techniques
to recognize peak performers |
Unit 3: Identify Problems
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14-step
checklist to locate problems |
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How
to complete a performance analysis |
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Sorting out symptoms and causes |
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Learn from past mistakes |
Unit 4: Correcting Errors
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Focus on behavior and review standards |
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Create a plan and gain commitment |
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Avoid pitfalls and create a future focus |
Unit 5: Develop Subordinates for the Future
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Diagnose needs |
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Set goals and identify developmental activities |
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Inventory your influencing skills |
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Practice influencing skills |
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Finish action planning |
EXPECTED OUTCOMES
At
the end of the training, the participant will be able to:
| 1. | Identify why employees don't perform well and practice selecting appropriate solutions to practice and "real" case studies. |
| 2. | Increase the effectiveness of counseling results by recognizing personal biases and experiences that influence counseling techniques through inventories. |
| 3. | Practice counseling techniques to meet given criteria in a role play. |
| 4. | Get to the "real" problem by sorting symptoms and causes through a sample checklist for counseling subordinates. |
| 5. | Gain employee commitment employees with appropriate and timely techniques. |
| 6. | Identify a technique to develop subordinates for the future. |
Click here to return to in-house workshops: Management Skills
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