| TEAMWORK
SKILLS IN A PROJECT ENVIRONMENT |
| a
one-day workshop |
| This
workshop helps the team member build collaborative skills and achieve
business objectives with others.
Effective communication, feedback and project management skills
are stressed. |
WORKSHOP
CONTENT
Unit
1: Introduction
and Objectives
 |
What
is a team? |
|
What
makes a team work? |
|
Your
personal objectives |
Unit
2: Overview
of Team Effectiveness
|
How
teams function: stages of group development |
|
Team
assessment activities |
Unit
3:
Effective
Team Communication Skills
|
Ask
questions to solicit information and gain different points of view |
|
Paraphrase
for better understanding |
|
Feedback
(how to tell others what you think) |
|
Assertive
disagreements |
|
Practice
assertion skills in typical situations |
Unit
4:
Team
Work
|
Team
charter: objectives for the next year |
|
What
is the output? |
|
What
is our definition of success? |
|
Opportunities
and threats |
|
Setting/verifying
ground rules: process and operational norms |
|
Benchmarking
best practices |
Unit
5: Resources
Tool Kit
|
Team
job descriptions |
|
Tips
for brainstorming |
|
Decision
making in teams |
|
Tips
for effective meetings |
|
How
to build trust and understanding in a team |
EXPECTED
OUTCOMES
At
the end of the training, the participant will be able to:
| 1. |
Identify
characteristics of effective teams. |
| 2. |
Maintain
team productivity through improving communications skills. |
| 3. |
Apply
conflict reduction techniques in a team environment to find real
solutions to productivity issues. |
| 4. |
Identify
your own team's effectiveness by expressing team goals, roles and
expectations. |
Click
here to return to in-house workshops: Interpersonal Skills
