1. Develop Training Activities and Materials
by Melissa Smith
       
Use a newly created tool to develop training activities and materials based on the best learning experiences to meet your objective. Create "discovery learning" in your instructional activities including case studies, inventories, and skill practice exercises.

2. Internal Consulting Skills                     
by Linda Ernst 

What are the new roles of the performance consultant?  What competencies and skills are needed to work in this new role?  Learn how to successfully prepare yourself and your staff for new roles and responsibilities.

3. Facilitate Discussions with Impact!
by Kathleen Terry

Everyone has something to contribute to a discussion.  Get the most out of a discussion to solve problems, make teams productive, add participation and involvement appropriately.  Identify eleven types of facilitation roles and when to use each.

4. Assess Training Needs
by Linda Ernst

Use two types of needs analysis to uncover the real learning needs of learners.  Use performance analysis to identify whether training will improve performance or not.  Use goal analysis to help clarify outcomes when training requests are vague or ambiguous. 

5. How to Market the Training Function
by Kathleen Terry

Identify a variety of ways to improve attendance at training events.  Build alliances and a presence in the organization.  Meet the organizations needs, rather than put on events that have marginal participation.

6. THE TIRELESS TRAINER
by Melissa Smith

Exhausted at the end of the day?  Cramped back? Sore feet? Throbbing head?  Learn fitness and energy tips that will protect your health and help you stay relaxed, feel and look energized, and avoid being wiped out at the end of the training day. 

7. On a Role . . .
by Jeannie Burch

Identify how to conduct effective "skill-practice" and "empathy" role plays that are appropriate for your target audience and meet the learning objective.  Practice using a five-step adult learning process to facilitate role play that are non-threatening for the learner.

8. Training Different Generations  by Linda Ernst

9. Using Graphics to Facilitate Learning
by Melissa Smith

Productivity and creativity increase dramatically when you can see what you are talking about.  Learn to graphically display ideas and images.  Unlock visual intelligence.  Learn easy ways to draw basic shapes, people and letters on flipcharts; make the most dramatic use of color.