| 90
MINUTE TOPICS FOR |
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| ADMINISTRATIVE
SUPPORT CONFERENCES |
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THE TRAINING CLINIC offers quality
on-site conferences for administrative support staff.
Below
are thirty-one 90-minute topics from The Training Clinic's
Administrative Support Conference offerings.
Four topics can be presented by one trainer in a one-day
conference, seven topics by two instructors and 10-12 topics by three
instructors.
Alternately,
we can delivery one or more of the following 90-minute topics as a part
of your organization's event.
We use a conference
format that allows an individual to select workshops that meet their
unique needs. We believe in learning by doing, not just by listening. All of our workshops require a high level of participation by the learner. Transfer of skills to the workplace is stressed by action planning during each workshop.
Here's what Lee Ann
Zambrano of PacifiCare - Western Region Customer Service Center- had to
say about our in-house program:
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"I
wanted to share with you the impact that the Training Clinic's
'Training Presenter Certification' course is having on our
training organization. We recently conducted a six day
workshop of this curriculum with sixteen of our trainers.
The response has been extremely positive. The enthusiasm of
our trainers is infectious. They have a renewed sense of
purpose in their jobs and are really applying the concepts and
skills taught in the course. The trainers have commented how
much they value the information they received from the course.
They have stated that compared to other 'train the trainer'
courses they have attended, this one has provided superior content
and practical use and application on the job."
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Methods of presentation include lecturettes, discussions, case studies, non-threatening role plays, exercises, films and inventories.
Class exercises and case studies are customized to the client's industry at no
additional charge. For more specifics about topics available for a
conference to meet your organization's needs, click on the interest
area below: