A
small sampling of past
CUSTOM PROJECTS / CLIENTS
Client:
Large U.S. Federal Agency
Program
Title: Performance Consulting Skills Training Course Via Distance Learning
Conducted:
 |
focus
groups |
|
interviews
of Education Branch Personnel and personnel |
|
from other federal agencies and private industry |
|
teleconferences with Site Facilitators |
as
part of the design and presentation of 6 four-hour modules of "Transition
to Performance Consulting". This
training was delivered via satellite to 86 downlinks with over 800 participants
in the largest video satellite training program ever conducted by this major
Federal Agency.
Follow-up
Program : Advanced Performance Consulting Skills Training Course
Following
a Level III evaluation of the "Introduction to Performance Consulting",
an implementation strategy was developed to assist Education Branch Managers
make performance consulting a way of doing business.
Performance Consultant Coaches were selected and trained to assist
Employee Development Specialists make the transition.
Client:
Large Metropolitan Water District
Program
Title: 20+ Consulting / Training Projects
Client:
Large, National Retail Association
Program Title: Multiple
Designed
custom supervisory training for leads and supervisors in retail businesses based
on needs assessment and interviews of retailers.
Conducted a wide range of training courses for the largest association of
its kind in the United States:
|
Train-the-Trainer
- two years |
|
"Survival
Skills for Supervisors" - eight sessions throughout the U.S. |
|
"
Success Strategies for
Supervisors" |
|
"Successful
New Employee Orientation" (National convention presentation) |
|
"Training
for Results" |
|
"Survival
Skills for new Supervisors" - 3 sessions |
|
"Hiring
and Retaining Great Employees" - 9 sessions
in two years |
Client:
Major International Airline (based in Asia)
Program
Title: Commercial Training Department Audit
Audited
the Commercial Training Department, September-October, 1996.
The audit reviewed and reported on the following systems:
|
staffing,
trainer selection, roles of trainers |
|
administrative
support and how training is scheduled |
|
how
on-going training needs are assessed |
|
how
training is evaluated, including trend analysis |
|
role
/ responsibility of training supervisors and managers |
The
systems were audited through interviews, review of reports, observation
and discussion.
Client:
Major Metropolitan Transportation District
Program
Title: Multiple
Assessed
needs, researched through interviews, reports and observations and designed the
following workshops for delivery, including train-the-trainer, by District's
personnel.
|
"SMART"
Project Management |
|
Contract
Management |
|
Stress
& Time Management |
|
Human
Resource "Building Blocks" Training |
Client:
Large Metropolitan Utility District
Contract
Title: Instructional Development for New Lead Team Members
Assess
instructional skills of 20 candidates to become "Lead Team Members"
for a 2-year rotational assignment to present manager development training.
Six "Lead Team" members were eventually selected.
The Training Clinic participated in their selection, coaching and
development in this nine-month project.
Client:
Major Association
Program
Title: Management Development Consulting & Training
Provided
management development needs assessment, training, team building and consulting
to help the association president complete a strategic plan and quality
improvement measures to improve the quality and efficiency of the operation.
