TRAINER'S TOOL CHEST

WALL WRITE

is a portable "whiteboard" sheet that clings to walls and most vertical surfaces all by itself. Write on it erasable easel-size sheet with either dry erase, permanent ink or overhead transparency markers. Tear off a sheet along the perforated edge and place it up against your wall or door. It clings where you put it until you take it down. No tape, no tacks, no damage. One size: 18" x 24", pad of 25 sheets.

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NEW EMPLOYEE ORIENTATION PHOTO CD-ROM

80 high quality visuals covering a vast number of subjects for new employee orientation. Product includes an 83-page organizer that recommends information to cover while each visual is shown. It's easy to customize your own show by rearranging the visuals or adding a few of your own.

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CUSTOMER SERVICE SLIDE SERIES

Four Star Customer Service offers a set of three slide series:

Basic Customer Service

Customer Service Telephone Techniques

Dealing with Difficult Customers

Each set of 40 slides come with a lesson plan for a two-hour workshop. Put all three slide series programs together for a six-hour workshop. Highly recommended for new employees and experienced employees in a customer service function. Call for details and pricing.

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The Training Clinic

. . . America's Train-the-Trainer leader since 1977